Terms And Conditions

CPD TRAINING POLICY

Scope

The CPD training under AMC would be for professionals, practitioners to maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives.

Purpose

This procedure exists to ensure we engage with and obtain feedback from enterprise/ industry to ensure that the training and assessment on our scope of registration meets enterprise/industry needs and requirements.

Responsibility

Australian Migration Community (AMC) expressly disclaims all and any liability to any person in respect of anything and of the consequences of anything, done or omitted to be done by any person in reliance, whether wholly or partially, on the whole or any part of the contents of answers or other services provided by Australian Migration Community.

Australian Migration Community disclaims any liability for any action or omission on their part based on any information provided or not provided in our training and materials.

Australian Migration Community is under no obligation to keep the practitioners informed about the matters discussed in our training or any future changes to any of the training we offer.

It is the responsibility of each practitioner to obtain access to primary sources of law and policy by themselves and to carry out their own research and come to their own conclusions on legislation, case law, policies and more.

AMC CPD Training Policy

Australian Migration Community will, on a regular basis, investigate the implications for assessment procedures and will        ensure that the methodology for assessment is appropriate to the Training Package environment. In particular, AMC will involve industry and enterprise directly in the development of the assessment methodology and to gain industry validation for assessment processes and documentation.

Engaging with industry stakeholders (such as professionals and expert in migration industry) is critical to ensuring training and assessment is aligned to current methods, technology, products and performance expectations for the workplace tasks specified in CPD Training.

AMC will identify organisational goals and priorities and develop and implement a range of strategies and programs to enhance and build the capacity, skills and professionalism of CPD attendees to enable them to contribute effectively to Migration Law practice at large. AMC with CPD training is committed to providing employees with:

  • The opportunity to develop capabilities that contribute to organisational and work unit goals.
  • The opportunity to develop a career plan and participate in career development activities that extend and enhance their capabilities and capacity for advancement within the University.
  • Equity of access to professional development opportunities.
  • Organisational units are required to plan and prioritise the development needs of their employees in alignment with organisational goals. Supervisors and Unit Heads are expected to consider staff access and equity issues and to apply the principle of assessing merit or achievement relative to opportunity in planning and determining professional and career development opportunities. Employees are encouraged to take an active role in their own ongoing development and to apply their learning to its most effective use.
  • Employees are required to participate in the performance planning and review process and identify development activities that support their performance objectives and their professional and career development.

The principles that underpin the provision of professional and career development at AMC comprise:

  • Acknowledging Continuing Professional Development as a framework to support and encourage opportunities for continuous learning.
  • Applying the principle of merit or achievement relative to opportunity to determine equity of access to professional development programs, resources and support.
  • Recognising that responsibility for professional development is shared between employees, supervisors and managers for the planning and undertaking of professional development relevant to their roles and responsibilities.
  • Ensuring the provision of training and development that meet the core requirements of rules and regulations that comply with statutory obligations and Migration policies.
  • Using performance planning and career development processes as the primary means of ensuring alignment between individual, unit, and organisational plans and priorities

and identifying individual and work unit training and development needs of employees. Planning processes including organisational unit planning; identifying professional development plans; ensuring equity of access to professional development for all attendees.

  • Evaluating participation, learning outcomes and the relevance and quality of professional development programs on an ongoing basis.

The practitioners in Migration Law should consider a range of professional development activities to enhance organisational and individual development and capabilities. Professional development programs will enhance their capabilities to perform their roles and responsibilities in more efficient manner.

AMC will ensure the provision of resources for professional development including allocation of funding for professional development.

Training Courses:

  • how units are packaged to meet qualification requirements
  • how pre-requisites and co-requisites are included
  • the mode of delivery to be used (for example, online, classroom, on-the-job)
  • the learning approaches or styles that will be used to suit the needs of learners
  • how the needs of groups or individual learners will be met (for example, reasonable adjustment in assessment)

Resources specified in each training and assessment strategy:

  • the training and assessment materials that will be used
  • the trainer and assessor competencies that are required
  • the facilities and equipment that will need to be available or accessed, including industry placement arrangements
  • simulated work environments to be used
  • support staff or resources that may be required to meet the needs of learners
  • agreements for the use of resources and facilities.

Meeting the requirements of the Training Package or accredited course:

  • specific entry requirements, where these are noted in the Training Package or accredited course
  • assessment guidelines and qualification packaging rules
  • required trainer and assessor competencies
  • assessment evidence requirements specified in the units of competency or modules.

Monitoring and improvements:

  • revised training and assessment strategies and training programs
  • data on consultations with trainers and assessors, learners, enterprise clients, industry organisations and, where relevant, licensing bodies; and the actions taken in response to such consultations
  • records of staff meetings about training and
  • assessment strategies and training programs, and the agreed actions.

Once the format for assessment instruments is finalised, documentation of the relevant competencies will be provided to representatives from each industry sector to invite comments on the specific details of the assessment instruments.

Invitations will be extended to stakeholders to observe assessment events and to give feedback on the relevance and appropriateness of the assessment process and eventually, to validate the assessment process.

This will provide an opportunity for industry input recommends and suggestions for improvements to specific assessment instruments. The final stage is to administer the instruments to students and to use the recording and feedback documentation

The main outcome from this process will be a set of exemplar assessment instruments and records of assessment.

These will be stored on the secure intranet and provided to trainers and assessors secured platforms. Feedback and endorsement forms will also be collected from the employers and filed as a validation record.

The use of standardised documentation will also assist trainers and assessors to feel confident that planned assessments are appropriate and pitched at an appropriate standard. The development of standardised assessment instruments will also make it easier for attendees to clarify and understand what would be expected of them in assessment events.

Finally, the process of working together and in close cooperation with industry and enterprise, will ensure this approach to assessment will provide a transparent process which industry has validated, and that Australian Migration Community is providing quality assured, relevant industry training.

Reporting

AMC will send the electronic notifications to the OMARA for participants who have successfully completed the activity within 14 days of completion of CPD.

Record Management

AMC will keep records associated with any particular CPD including emails, training material, record of attendance, any notification sent to and from OMARA for the period of two years. We will ensure the safe storage of the record for the required.

Privacy

Australian Migration Community (AMC) complies with the Privacy Act 1988. Australian Migration Community ‘s Privacy Policy governs the way Australian Migration Community may use your information.

Data security

AMC takes the security of our customers’ personal information seriously. All personal information entered is transmitted using a Secure Socket Layer (SSL) capable of up to 256-bit encryption

Through SSL encryption, the certificate assures that information is kept private between the AMC web server and the member’s or customer’s web browser.  The certificate validates that the https://www.australianmigrationcommunity.com.au domain is registered, and that the registered owner has authorised the use of SSL technology.

Payment authorisations will be conducted via a Securepay payment gateway or Paypal.  Securepay manages the process of transferring authorised credit card funds between different financial accounts.

Email addresses

AMC will only record your email address if you send us a message or if you subscribe to this website. We will only use your email address for the purpose for which you provided it or to send you migration agent related information. We will not disclose your email address to third parties without your consent.

Personal details

The personal details collected from registered users including your name, address and contact details will not be shared with other organisations without your permission, unless we are legally required to do so.

Contacting AMC

If anyone wishes to contact us, to gain access to or modify personal information previously provided, contact forms on this website or email australianmigrationcommunity@gmail.com  can be used.

COMPLAINTS

Australian Migration Community is committed to providing excellent customer service. If you have a complaint, please let us know. We welcome your feedback as an opportunity to help improve our customer service. The complaint can be made to us by email: australianmigrationcommunity@gmail.com  or by contacting us through contact details on our website.

REFUND POLICY & OTHER FEES THAT MAY BE CHARGED

Prices, speakers, and CPD programmes are subject to change without notice. Prices for high-demand CPD events are likely to have increased in the days preceding the event. It is best practise for agents to book early in order to secure the best possible rate.

There will be no refunds, credits, or transfers in the event of a no-show at any CPD Activity. This covers instances where the RMA is unable to attend due to illness or a personal crisis, such as COVID-19, as well as repatriation and travel arrangements that conflict with an existing CPD engagement.


The requests for cancellations and transfers must be submitted in writing to australianmigrationcommunity@gmail.com . We will not accept any cancellations or transfers over the phone or via text message. There will be no refunds for cancellations, transfer requests, or no-shows made within 48 hours of the CPD Activity’s start. Transfers are not authorised within 48 hours of the CPD activity’s start. Cancellations and transfers made within 48 hours of the start of the CPD Activity will result in the forfeiture of the booking(s) and will not be eligible for a refund or transfer to another event. No credit will be issued for cancellations, transfer requests, or no-shows made within 48 hours of the event’s start.


The cancellation of a 1 day 10 CPD workshop, or transfer to another 1 day 10 CPD Workshop CPD Activity within 2-5 days of the start of the first 1 day 10 CPD workshop Activity incurs an admin fee. Cancellation or transfer within 2-5 days of the start of the CPD Activity will be 75% of the price of the CPD Activity which has been paid for.
This includes cases where the RMA is too sick to attend on the day, or any other personal crisis, including cases of COVID-19, plus repatriation and travel arrangements interfering with an existing CPD booking.

In case the CPD is cancelled by AMC, the full refund will be provided by AMC within 7 days.

SUPPORT AND MONITORING OF DISTANCE LEARNING PARTICIPANTS

AMC has the policy for conducting online CPDs and separate policy zoom/online delivery. We have detailed guidelines about attendance in our policy for conducting CPDs on zoom or another online platform. The attendance is compulsory for successful completion of CPD and it is strict obligation that needs to be followed by the attendees.

ATTENDANCE POLICY

AMC has strict policy in place to ensure the attendance of attendees for the whole duration of the CPD. The attendees are required to strictly comply to this policy otherwise their reports will not be sent to OMARA as completed. They will fail to achieve the CPD points on failure of compliance to this requirement. The attendance requirement is mandatory for both face-to-face and online participants.